Terms & Conditions

Welcome to RawajBrandsFactory. By accessing or purchasing from our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. Product Authenticity

RawajBrandsFactory deals exclusively in 100% original branded Pakistani suits and apparel. All products offered on our platform are authentic leftover stock sourced from original brands.
We do not sell replicas, copies, or first copies. Minor variations in packaging or tags may occur due to the nature of leftover stock but product quality and originality remain guaranteed.

2. Product Images & Descriptions

We make every effort to display product images and descriptions as accurately as possible. However, due to:

  • lighting conditions,

  • screen resolution,

  • or minor design variations in leftover stock,

there may be slight differences in color or detailing. Such variations are normal and do not affect product authenticity.

3. Pricing & Availability

All prices listed on RawajBrandsFactory are in PKR (Pakistani Rupees) unless stated otherwise.
Prices are lower than original brand retail prices due to the leftover nature of the stock.

Product availability is subject to change without prior notice, and once a product is sold out, it may not be restocked.

4. Orders & Confirmation

  • Placing an order does not guarantee acceptance.

  • RawajBrandsFactory reserves the right to accept or cancel any order due to stock unavailability, pricing errors, or verification issues.

  • Order confirmation will be shared via email or WhatsApp.

5. Shipping & Delivery

We deliver across Pakistan and to selected international locations.

  • Delivery timelines may vary based on location.

  • Delays caused by courier services, weather conditions, or unforeseen circumstances are beyond our control.

  • Shipping charges, if applicable, will be clearly mentioned at checkout.

6. Returns & Exchanges

Due to the nature of branded leftover stock, returns or exchanges are accepted only in case of:

  • wrong product received,

  • damaged item at delivery,

  • or verified manufacturing defect.

Customers must notify us within 24 hours of delivery with clear images for verification.
Change of mind, size issues, or minor variations are not eligible for return or exchange.

7. Payments

We offer secure payment options, including:

  • Cash on Delivery (COD) within Pakistan,

  • Online payment methods where available.

RawajBrandsFactory does not store or share customer payment details.

8. Customer Responsibility

Customers are responsible for providing:

  • accurate shipping information,

  • reachable contact details.

RawajBrandsFactory will not be held liable for delivery issues caused by incorrect information provided by the customer.

9. Intellectual Property

All content on this website, including:

  • images,

  • text,

  • logos,

  • branding,

is the property of RawajBrandsFactory and may not be copied, reproduced, or used without prior written permission.

10. Limitation of Liability

RawajBrandsFactory shall not be liable for:

  • indirect or consequential damages,

  • delays caused by third-party courier services,

  • misuse of products after delivery.

Our liability is limited strictly to the value of the purchased product.

11. Changes to Terms

RawajBrandsFactory reserves the right to update or modify these Terms & Conditions at any time without prior notice. Continued use of the website implies acceptance of the updated terms.

12. Contact Information

For any questions regarding these Terms & Conditions, please contact us through our official support channels available on the website.